Security Operations Manager Job at Valcor Security, West Hollywood, CA

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  • Valcor Security
  • West Hollywood, CA

Job Description

Security Account Manager / Site Operations Manager

Full-Time Leadership Role

We are a fast-growing security company in Southern California seeking a strong, dependable Account Manager/Site Operations Manager to lead security operations across assigned client sites. This role is ideal for a proven leader who thrives in the field, builds strong teams, and takes ownership of both people and client relationships.

This is not a desk-only position . Successful managers at Valcor are visible, hands-on, and operationally engaged.


What This Role Offers

  • Real leadership responsibility and autonomy

  • Clear promotion and training pathway

  • Incentive-based compensation tied to performance

  • Opportunity to grow with one of Southern California’s fastest-growing security firms

     

Availability Expectations

This is a leadership position that requires full operational flexibility .

  • Availability for days, nights, weekends, and holidays as needed

  • Ability to respond to urgent operational issues on short notice

     

Minimum Qualifications

  • 3+ years of verifiable security experience

  • 2+ years experience of supervisor or management of security teams (required)

  • Armed license (preferred)

  • Former law enforcement or military experience preferred

  • Valid California Guard Card (required)

  • Strong communication, leadership, and decision-making skills

  • Calm, professional response under pressure

     

Core Responsibilities

As a Site Operations Manager, you will own the end-to-end execution of assigned client accounts, including:

  • Serving as the primary operational point of contact for clients

  • Managing staffing levels, schedules, and coverage across sites

  • Resolving call-offs, last-minute changes, and coverage gaps

  • Providing hands-on field support and filling shifts when necessary

  • Training officers and reinforcing company standards and culture

  • Developing and maintaining site-specific SOPs

  • Supporting onboarding and continuous development of assigned officers

  • Partnering closely with executive leadership and HR

Managers are expected to lead from the front and remain actively involved in daily operations.


Training & Advancement Path

Phase 1: Field Integration & Cross-Training (Weeks 1–6)
Begin as a flex officer to learn operations from the ground up. This phase focuses on company policies, client expectations, and real-world execution across multiple sites.

Phase 2: Management Training & Evaluation (Weeks 6–8)
Formal management onboarding, including scheduling systems, SOP reviews, HR processes, leadership evaluations, and account management training.

Phase 3: Site Operations Manager Assignment (Week 8+)
Promotion to Site Operations Manager with full responsibility for assigned client accounts and teams.

Compensation & Incentives

  • Base pay: $22–$26 per hour based on qualifications and prior experience

  • Incentives paid on all hours managed , not just hours worked

  • Performance bonuses based on reliability, leadership, and account execution

Why Join Us?

You’ll be part of a company that invests in leadership , rewards accountability, and promotes from within. We provide structure, support, and real growth opportunities for managers who are ready to step up and lead.

If you’re a disciplined, dependable leader with strong availability and the drive to grow, we want to hear from you .

Job Tags

Hourly pay, Full time, Flexible hours, Shift work, Night shift, Weekend work,

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