Job Description

HPCNEF is the Northeast Florida region’s leading resource for healthcare utilization data, population health data, information on evidence-based best practices, and timely and unbiased health policy information

The Role

You will be responsible for :

• Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
• Scheduling and coordinating meetings.
• Making travel arrangements and preparing expense reports.
• Providing other organisational support such as ordering supplies and equipment.
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile

• You have at least 1 year experience within a Admin Assistant or Customer Service role
• US Applicants only. You must be based and authorized to work in the US.
• Available to begin immediately
• You are organized and have good interpersonal skills.
• You have good computer skills ( MS Word, Excel, Powerpoint).
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders

What's on Offer?

• Opening within a company with a solid track record of success
• Opportunities for career growth & development
• Attractive compensation package

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