Job Description

See yourself at Twilio

Join the team as Twilio's next Staff Software Engineer on our Data & Analytics Platform

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help  companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support  diversity, equity & inclusion wherever we do business.

About the job

We are seeking an experienced Staff Engineer to join our Data Substrate team. In this role, you will be responsible for architecting scalable and reliable data solutions, collaborating closely with cross-functional partners driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.

Responsibilities

In this role, you’ll:

• Serve as a subject matter expert in distributed systems, data technologies, with strong software engineering skills 

• Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies.

• Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.

• Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning.

• Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.

• Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• 8+ years of experience in software development, or a related field.

• Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.

• Expertise in big data technologies such as Hadoop, Spark, Kafka, and other distributed computing systems.

• Experience designing, building, and operating large-scale systems using AWS technologies.

• Proficiency in programming languages such as Python, Java, or Scala, with strong problem-solving skills and attention to detail.

• Experience designing or working with Data Lakehouse architectures, including hands-on experience with Hudi, Iceberg, or Delta data formats.

• Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.

• Strong leadership skills, with a track record of mentoring and developing junior engineers.

• Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.

Desired

• Contributions to OSS projects is a bonus

• Familiarity with data modeling, data warehousing, and ETL processes is a plus.

Location

This role will be remote,   but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800 - $209,700.

• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700 - $222,100.

• Based in the San Francisco Bay area, California: $197,400 - $246,700.

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until August 30, 2025 but may change based on business needs. 

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