Job Description

Job Responsibilities:

• Greet clients, visitors to the office and create a welcoming environment.
• Understand the needs of the clients and answer their queries.
• Direct the visitors to the suitable person and desk.
• Answer phone calls and redirect them.
• Ensure that the front desk is clean and well-organized.
• Be well-versed with the offers and policies of the organization.
• Explain the organization’s policies and latest offers clearly to potential clients.
• Manage and organize the official mails according to the priority.
• Check and order the front desk supplies.
• Keep a count of the front desk supplies as well as the inventories and order them as required.
• Ensure the safety and security of the office as well as office items.
• Schedule meetings and update calendars regularly.
• Make travel arrangements and take care of the accommodation.
• Manage records of office expenses and costs.
• Grant service and assist employees with various clerical duties such as photocopy, faxing, etc.

Job Skills:

• A high school diploma and bachelor’s degree in related streams would be preferable.
• Proven experience in various front desk jobs.
• Working experience of all the office equipment such as printing machine, fax machine, etc.
• Welcoming as well as professional attitude for the visitors.
• Strong communication skills, organizational skills, multitasking skills, and time-management skills.
• Ability to prioritize tasks and deliver excellent customer service even in a fast-paced work environment.
• Well-versed with MS Office Suite and other essential office equipment.
• Basic knowledge of all the office work such as clerical and administrative work.

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