Medical Call Center Supervisor Job at CornerStone Staffing, Fort Worth, TX

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  • CornerStone Staffing
  • Fort Worth, TX

Job Description

Lead a fast-paced procurement team to ensure accurate and timely file flow, drive operational excellence, and serve as a key liaison between human resources, customer service, and department personnel. Your ability to influence and develop Procurement Analysts directly contributes to the company's service quality and team morale.

 

Job Title : Medical Call Center Supervisor

Location:

Onsite | Fort Worth, TX - 76109

Compensation & Schedule:

• Pay Range: $20–$22/hr

• Schedule: Monday–Friday, 8:00 AM – 5:00 PM

• Direct Hire

KEY RESPONSIBILITIES:

• Direct daily production flow and supervise a designated team in procurement functions

• Ensure department meets service quality standards and procedural compliance

• Oversee employee training, protocol updates, and distribute operational changes

• Handle department-specific HR matters and foster a productive team culture

• Conduct routine reviews of reports, invoices, and departmental logs

• Fill in for management as needed and attend meetings or overnight travel when required

• Ensure adherence to safety standards and IIPP compliance

MINIMUM QUALIFICATIONS

• High school diploma or equivalent - will be verified

• Must have 2+ years of past supervising experience

• Must have 2+ years of call center experience

• Must have 2+ years of medical experience

• 2–3 years’ experience in a professional office setting

• Strong leadership, organizational, and communication skills

• Proficient in Microsoft Office Suite

CORE TOOLS & SYSTEMS

• Microsoft Outlook

• Microsoft Word

• Microsoft Excel

• Microsoft Teams

• Internal procurement or ERP systems (as applicable)

PREFERRED SKILLS

• Prior supervisory experience

• Strong analytical and problem-solving skills

• Ability to thrive in a high-volume, production-driven environment

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

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Job Tags

Full time, Work at office, Monday to Friday,

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