Job Description

UNITED STATES, MINNESOTA, MINNEAPOLIS

AIRPORT CUSTOMER SERVICE

20-JAN-2026

REF #: 31139

LINKEDIN TAG: #LI-LR3

STARTING PAY: $63.29 PER HOUR

HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

The Lead Ground Maintenance Technician (Galley Equipment) is responsible for on-site supervision and repair of over 60,000 galley equipment items within Delta’s span of control and system. The lead provides maintenance support and regulatory compliance and partners with equipment vendors for modifications and improvements, ensuring a safe and efficient operation.

The Lead will be safety focused and execute these critical duties and skills:

• Ensure FAA compliance and adhere to Component Maintenance Manuals (CMMs) relative to Galley Equipment repair.
• Ensure the proper use of technical data during the repair process.
• Conduct quality control throughout repair processes and perform internal audits while responding to and implementing corrective actions from external audits.
• Supervise scrap and disposition of equipment and components that are considered Beyond Economic Repair (BER).
• Engage in maintenance tasks and inspecting repairs to ensure equipment is returned to service, in addition to overseeing and coordinating the repair workforce.
• Monitor tool calibration schedules and follow established shelf-life management procedures to ensure accuracy and quality standards.
• Coordinate, schedule and repair of Galley Equipment
• Oversee the repair workforce at assigned station and provide temporary support at other repair facilities as needed, which may require travel.
• Lead and pursue accomplishment of department and station performance goals.

Internal Movement Eligibility

Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com.

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
• 10 paid holidays per calendar year.
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
• Non-birthing parents are eligible for 2-weeks of paid parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

• Consistently prioritizes safety and security of self, others, and personal data.
• Embrace diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
• Must have a valid driver's license.
• Must be proficient in English.
• Must have an FAA Airframe (A) License.
• Knowledge of aircraft maintenance practices.
• Demonstrated ability to build and maintain effective business partnerships with outside vendors, contractors, and business partners
• Ability to self-manage effectively, both operationally and strategically
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
• Must achieve a satisfactory score on entry tests structured to determine ability to perform required tasks.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

• Bachelor’s degree preferred or equivalent work experience.
• FAA Airframe and Powerplant (A&P) preferred.
• Understanding of FAR 121 and 145 repair certifications.
• Prior leadership preferred, such as strong supervisory, mentoring, and coaching skills.

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