Customer Service Representative Job at XPO Logistics, Scarborough, ME

WGJ6TENFSVdFNzYvUUxJeUhNZnU0MHU4N0E9PQ==
  • XPO Logistics
  • Scarborough, ME

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pa y, benefits and more:

  • Pay starts at $22.89
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Holiday work, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Fantastic Sams Cut & Color

Hairstylist Job at Fantastic Sams Cut & Color

 ...to build a client with walk-ins and appointments. We offer a guaranteed base salary along with unlimited commission potential. Our salon caters to a diverse clientele seeking various services like colors, haircuts, perms, hair extensions, was, styles, and treatments... 

Beneficial Talent Source

Welder Job at Beneficial Talent Source

 ...Job Description: ~ Seeking experienced Welders for MIG welding on metal items, parts, and components. ~ Tasks include welding and weld finishing operations as per customer specifications, drawings, or instructions. ~ Clean weld joints or workpieces before welding... 

University of Alaska Fairbanks

Temporary Digital Content Specialist Job at University of Alaska Fairbanks

 ...Engagement is recruiting for a Temporary Digital Content Specialist. If you have a passion for...  ...Temporary Digital Content Specialist will work within the UAA Department of Student...  ...hybrid work position, allowing work from home. Printing, when needed based on projects,... 

Affordable land scaping services

Remote Operations Project Manager Job at Affordable land scaping services

 ...culture and a commitment to excellence. Position Overview: We are seeking a highly motivated and experienced Remote Operations Project Manager to join our team. The ideal candidate will have a strong background in project management, operations, and remote work... 

C&S Wholesale Services, Inc.

Warehouse Order Selector Job at C&S Wholesale Services, Inc.

 ...offices - every employee of C&S and their family of companies works to help feed local families, neighbors and communities. As a Warehouse Selector, you'll pick, gather &; organize product and prepare orders for delivery to local customers. Upbeat individuals interested...